65+ Best Greeting Messages for WhatsApp Business with Examples (Updated List 2024)

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April 18, 2023

WhatsApp Business has transformed how businesses interact with clients, offering a platform that blends convenience with customization. In this era of professionalism, first impressions are pivotal. A wonderfully written WhatsApp Business greeting message can set the tone for your client communication, establishing rapport and building trust from the first interaction.

So, in this blog post, we will explore the practicality of greeting messages for WhatsApp. We’ll share best practices for crafting the perfect message and provide over 65 real-world examples that you can use to inspire your unique greeting. By seeing these examples in action, you can feel confident and capable of creating effective greeting messages that resonate with your clients.

What is a WhatsApp Business Greeting Message?

A WhatsApp Business greeting message is considered an automated message shared with clients who start linked with your company. This message is your opportunity to make a positive first impression, engage clients, and set expectations if you want to understand how to make a WhatsApp group interesting communication.

After understanding WhatsApp Business greeting messages, let’s explore over 65 crafted WhatsApp Business greeting messages that will improve your clients’ engagement. Every message is customized to project warmth, professionalism, and readiness to assist, fitting any brand tone. These examples have been carefully curated to ensure their effectiveness, providing you with a secure and guided path to crafting your own greeting messages.

Why Would You Use a Greeting for WhatsApp Business?

There are several reasons why you would want to use a greeting message for your WhatsApp Business account:

1. Create an Excellent Impression

A well-written greeting sets the tone for the entire client’s communication. It reflects professionalism and makes the clients feel welcome as if they are linked with a natural person.

2. Boost Clients Experience:

A greeting message can offer helpful details upfront, like your company hours or a link to your FAQ section. You can save them time and frustration by answering clients’ queries before they even ask. This is particularly important for managing client expectations. By providing key information in your greeting message, you’re setting clear expectations about your business operations and response times. This can help prevent misunderstandings and ensure that your clients have a positive experience with your business.

3. Save Your Precious Time:

Using a greeting message to answer common quaries, you can free up your staff to concentrate on more complex questions. It can boost efficiency and client satisfaction.

4. Boost Clients Satisfaction:

A suitable greeting shows you care about your clients and their experience. It can boost client satisfaction and loyalty.

5. Support Outside Business Hours:

If a client messages you outside of business hours, a greeting message can help them understand when to expect a response. It can also assist in managing expectations and prevent frustration.

What is the Difference Between a Greeting and an Away Message

Both greetings and away messages on WhatsApp Business are automated responses, but they serve different purposes. A greeting message acts like a virtual handshake, welcoming new customers and providing a friendly introduction to your business. It’s designed to be informative and helpful, including details like business hours or a link to FAQs. On the other hand, an away message kicks in when you’re unavailable, like outside of work hours. It lets customers know you haven’t vanished but rather simply unreachable for a while. Away messages often offer an estimated response time or suggest alternative contact methods.

How to Craft an Effective WhatsApp Business Welcome Message?

Here’s how to craft a compelling WhatsApp Business welcome message:

1. Friendly and Approachable

You can incorporate a friendly greeting like “Hi there”! Or “Hey [Client Name]. Also, try to eliminate overly formal language and use a conversational tone.

2. Express Gratitude

Thank the clients for linking with you. You can say, “Thanks for contacting [Company Name].

3. Shortly Introduced Yourself

Let the clients know who they are communicating with. It could be your business name or the specific team member.

4. Set Expectation

If you have a standard response time, let the customer understand when they can expect to hear back.

Here are a few bonus tips to help you craft a WhatsApp business welcome message.

  1. Customize it if Possible: Use the client’s name for a more welcoming touch.
  2. Highlight a Recent Promotion: If you have a special offer, mention it in the greeting message.
  3. End With a Signature: Add your company name or department for a personal touch.

65+ WhatsApp Business Greeting Message Examples

Creating a warm and welcoming greeting message for WhatsApp Business is crucial for setting the right tone with your customers.

List of Message

Here are over 65 examples of greeting messages tailored for various business scenarios:

1. General Greetings

  • Welcome to [Company Name]! How can we help you today?
  • Hello! Thanks for connecting us. We’re happy to help you anytime.
  • Hi there! Have you got questions? We’ve got answers! Just ask.
  • Welcome to [Business Name]. We look forward to assisting you!
  • Hi! We appreciate you reaching out to us. How can we make your day better?

2. Customer Support

  • Hello! Thanks for connecting to our support team. What problem can we resolve for you today?
  • Hi, how can I assist you with your recent purchase?
  • Welcome to [Your Business Name] Support. Please provide your order ID so we can assist you faster.
  • Greetings! We’re here to help. Tell us more about your experience.
  • Hello! Let’s get your issue sorted. What seems to be the problem?

3. Sales Inquiries

  • Welcome to [Company Name] Sales Department! How can I help with your purchase today?
  • Hi there! Are you interested in our products? I’m here to guide you through our offering.
  • Greetings! Ready to make a first purchase or need more information? Chat now.
  • Hello! Let me assist you in getting the perfect product. What are you looking for today?
  • Welcome! We have some great suggestions for you. Shall we start?

4. Booking/Appointments

  • Hi! Thanks for choosing [Your Company Name] us. How can I help you with your booking?
  • Hello! Ready to schedule your appointment? Let’s get started.
  • Greetings! What date and time would you like to book your appointment for?
  • Welcome! Let’s quickly set up your next visit. What service do you prefer?
  • Hi there! We are excited to schedule your appointment. What’s the best time for you?

5. Order Updates

  • Hello! Thank you for your order. Would you like an update on your delivery?
  • Hi! Just checking in to provide the newest status on your order #[Order Number].
  • Welcome! Let me fetch the details of your recent purchase product.
  • Greetings! We’re here to update you about your order. Just let us know what you need.
  • Hello! Need details on your order or shipping? We’re here for you.

6. Feedback & Reviews

  • Hi! We value your feedback. Please tell us your thoughts about our service.
  • Hello! Your opinion matters to us. How was your experience with our product?
  • Greetings! We strive for excellence. Please tell us about your purchase. e?
  • Welcome! Thank you for choosing us. We would love to hear your feedback.
  • Hi there! Help us correct this by giving us your valuable feedback.

7. After Hours

  • Hello! You’ve reached us outside of our active business hours. We will reply as soon as we’re back.
  • Greetings! Our team has recently been away, but we value your message. Expect a reply promptly after we return!
  • Hi! We are closed but look forward to assisting you during our working hours.
  • Welcome! We’re out of the office but we’ll get back to you first thing in the morning!
  • Hello! Thanks for reaching out. Leave your message, and we will get back to you soon.

8. Holidays/Special Events

  • Happy Holidays from [Business Name]! How can we make your festivities shine?
  • Greetings! We’re on holiday break but will return soon. Can we help you then?
  • Hello, and Happy New Year! We are excited to assist you begin the year off right.
  • Welcome! We are recently celebrating, but we will respond when we return.
  • Hi! It’s a special time for us. We’ll return and respond after the celebration.

9. Exclusive Offers

  • Welcome to [Company Name]! Ask us about our exclusive offers, which are available today.
  • Hi! We’ve got some excellent deals just for you. Interested?
  • Hello! Unlock exclusive offers by chatting with us now. What can I find for you?
  • Greetings! We have special promotions running. Don’t miss out!
  • Welcome! Let’s make your shopping exciting with some exclusive deals.

10. New Customer Welcome

  • Welcome to the [Company Name] family! We’re excited to have you with us.
  • Hi there! We’re so thrilled to welcome you on board. How can we assist you today?
  • Greetings! As a new customer, you are our priority. Let’s get started.
  • Hello! Welcome to a new experience of quality and service.
  • Hi! As our newest customer, we promise to deliver you the best service.

11. Urgent Support

  • Hello! We understand some problems can’t wait. What’s your emergency?
  • Greetings! Let’s quickly solve your urgent issue. What do you need help with?
  • Hi! We prioritize your urgent needs. Share how we can assist you right now.
  • Welcome! We’re here to address your concerns promptly. What’s the matter?
  • Hello! Immediate help is on the way. What’s the issue?

12. Tech Support

  • Hi! Have technical issues? Our tech support team is ready to troubleshoot it.
  • Welcome! Let’s get your tech issues sorted. What device are you operating?
  • Greetings! Tech issues can be frustrating. We’re here to make it right.
  • Hello! Our tech support team is on standby. Describe the problem, please.
  • Hi there! We can help solve your technical issues. Start by telling us more

13. Follow-Up

  • Hello again! Just following up on your earlier query. Need further assistance?
  • Greetings! We’re checking in to see if everything is fine with your issue.
  • Hi! We hope our last session was helpful. Are there any unresolved issues we can address?
  • Welcome back! Is there anything more we can do for you today?
  • Hello! We’d like to confirm your satisfaction. Is there anything else we can help with?

How to Send WhatsApp Greeting Messages Using WhatsApp Chatbot

Unfortunately, WhatsApp itself doesn’t directly support sending greeting messages through chatbots. However, there are two workarounds to achieve a similar effect:

1. Using WhatsApp Business Greeting Message

  • This built-in feature lets you set an automated welcome message within the WhatsApp Business application. Here is how you can do it:
  • First, open the WhatsApp Business application and click on Settings.
  • Now click on Business Tools and then Greeting message.
  • After that, turn on the Send greeting message option.
  • Make your message following the tips mentioned earlier.
  • Select who you want the greeting to be sent to.
  • Lastly, save your settings.

2. Leveraging a WhatsApp Business API Solution Provider

Consider using a WhatsApp Business API solution provider for more advanced automation and features. These third-party services are linked to WhatsApp’s Business API and provide features like:

  • Making Chatbots: You can design particular workflows to greet users, answer FAQs, or gather information.
  • Trigger-Based Greetings: Set up greetings to be forwarded based on user actions, like when a new contact starts a chat or uses a specific keyword.
  • Personalization: Customize greetings with user names or other details for a more engaging experience.

Send WhatsApp Greeting Messages for Your Marketing Campaign With Chatbot.team

At Chatbot.team, we specialize in developing advanced chatbots tailored for WhatsApp. Our solutions enable you to send automated, responsive, personalized greeting messages to enhance customer engagement and satisfaction.

  • First, you must sign up on our official website to contact us.
  • Now, contact our salespeople and discuss your business needs.
  • After that, onboard your brand number as a WhatsApp API to execute your plan.
  • Lastly, make your chatbot flow to streamlined integration with your WhatsApp number.

The Bottom Line

Greeting messages for WhatsApp business is decisive for making a great first impression. Using the right greeting can boost clients’ engagement, offer priceless details, and set the stage for a positive business relationship. Employ these examples and tips to write messages that resonate with your audience and show your brand’s values.

About Author



Content Marketing Strategist at Chatbot.team

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