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Cross-Channel Support
Support across WhatsApp, Instagram, Website Chat, and more – all in one place.
All Channels4
WhatsApp11:05 AMxxxxxxxxxx
Where is my order?
New
Instagram11:02 AM@johnshop
Do you have this in size M?
Assigned Anna (Agent)- WCWebsite Chat10:58 AM
Emily Davis
Need help with payment
Assigned Mark (Agent)
WhatsApp10:55 AMxxxxxxxxxx
Track my shipment
Assigned Peter (Agent)
WA
WhatsAppNew
xxxxxxxxxx
Where is my order?
10:02 AMHi! I can help you with that. Please share your order ID.
10:06 AMIt's #ORD54321.
10:06 AMThank you! Your order is out for delivery and will reach you today by 7 PM.
10:07 AMCustomer Details
Ryan Walker
ryan.w@email.com
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