Real Estate Chatbot

Computer programs that mimic human dialogue are known as real estate chatbots. They are becoming more and more common in the real estate sector since they can assist brokers and agents in automating chores, generating leads, and offering customer care. As the real estate sector undergoes a digital transition in 2023, chatbots will play a critical role in optimising business operations and improving consumer experiences. These virtual assistants with AI capabilities are quickly becoming essential tools for both real estate agents and people looking to buy a home. As the technology develops as a tool for realtors, some experts say AI is well on its way to becoming an industry standard.

According to CNN, the use of AI has become very widespread among realtors. Miami broker Andres Asion utilised the technology to rewrite communications with a legal emphasis.

What are Real Estate Chatbots?

Real estate chatbots are AI-driven virtual assistants made to speed up transactions and facilitate communication in the real estate sector. These chatbots employ machine learning algorithms and natural language processing to comprehend consumer requests and questions about purchasing, selling, renting, or managing real estate. Websites, smartphone apps, and messaging services like Facebook Messenger and WhatsApp can all host real estate chatbots.  In addition to scheduling appointments and qualifying leads, chatbots can also be used to gather contact information.

Why should you use Real Estate Chatbots?

Both real estate professionals and consumers can benefit from chatbots in a number of ways.

• Engagement on websites has increased as a result of chatbots, which give users a method to communicate with brokers or agents even when they are not present. More sales and leads may result from this.
• Chatbots can respond to frequent enquiries from customers and offer round-the-clock support. This can lessen the effort for real estate agents and brokers and increase customer satisfaction.
• Chatbots can automate processes like appointment booking and delivering follow-up messages. Real estate brokers and agents may have more time as a result, allowing them to concentrate on other crucial activities.
• Artificial intelligence can be used by chatbots to learn about the wants and preferences of future customers. They can now offer individualised recommendations for homes and other services.
• By gathering contact information and categorising leads according to their requirements and preferences, chatbots can aid in the development of leads.
• Chatbots can aid in cutting costs related to lead generation and customer support.

Top 19 Real Estate Chatbots for Real Estate Industry In 2024

Chatbot.team

India’s top platform for building no-code chatbots, Chatbot.team, aids companies in automating their sales and customer service procedures. It enables the ability to target and segment audiences precisely, redefining customer engagement and creating more individualized experiences. Our chatbot solutions boost your communication strategy by enabling you to create tailored messages that genuinely resonate with your audience. It delivers individualized offers, suggestions, and content that resonates to increase engagement, trust, and conversions for your company. With features like chatbots powered by AI, customization choices, integrations, NLP, analytics, multi-platform support, and 24/7 accessibility, it gives your business a boost.

Features of Chatbot.team

The platform provided by Chatbot.team has a number of features that make it simple to construct chatbots, such as:

• Platform without coding: Chatbot.team’s platform is made to be simple to use, even for companies without coding expertise.
• Scalable and adaptable: Chatbot.team’s platform is made to be flexible, enabling companies to build chatbots that are tailored to their particular requirements.
• A drag-and-drop interface, a library of pre-built chatbot components, and a visual editor for designing chatbot flows are just a few of the many features that make it simple to create chatbots on the Chatbot.team platform.
• Reliable and secure: Businesses can have faith that their chatbots will be available when they’re needed thanks to Chatbot.team’s platform.
• Services from Chatbot.team are reasonably priced, making them a fantastic choice for companies of all sizes.

Limitations

• Limited features
• No Free Plan
• High learning curve
• Not as customizable

Pricing Plans of Chatbot.team

This chatbot offers three plans for its users, who can select the plan according to the needs of their business.

• Free Plan: It works for a period of 14 days.
• Premium Plan: Its price is ₹ 6500/ month.
• Enterprise Plan: Its price varies with the features added. Contact the sales team for further details.

Tidio

The chatbot platform Tidio was created especially for the finance sector. It offers a wide range of functions, such as the capacity to connect with CRM platforms, build individualised interactions, and automate processes. With the help of a robust chatbot builder, it automates sales. It can quickly find new leads and increase revenue for your company.

Features of Tidio

• Automatic replies: It automatically answers questions about product availability, order status, shipping, and return policies.
• Upselling system: It uses chatbots to recommend products and offer discounts to convince customers to make a purchase.
• Efficient teamwork: It assigns recurring questions to chatbots and makes the team focus on issues requiring a human touch. Thus, it reduces cost of human intervention.
• Order placement: It allows customers to make a purchase directly in the widget on the website and increases the order value.
• Intuitive chatbot builder: It helps in making your own chatbot within minutes using a drag-and-drop builder. No coding is required to make a chatbot.
• Ready-to-use templates: The user can pick from the various pre-designed templates and quickly add the desired chatbot to the website.
• Satisfaction surveys: It prepares short goodbye surveys and collects insights from customers to improve products and services.
• Cart-saving tool: It engages customers while they’re browsing the website to stop them from leaving and buying elsewhere.

Services

• AI-Powered customer service platform combines AI and human support for excellent customer service and solves up to 70% of customer problems with conversational AI by providing hands-on support with live chat and helpdesk.
• It answers questions in seconds with Lyro AI. It replies to customer messages with a conversational AI that sounds human. Lyro answers up to 70% of customer questions with natural conversations, freeing your agents to solve complex tickets.
• It engages website visitors with Live Chat. It tracks users across your website and sees what pages they’re browsing in real time.  It engages your visitors through the live chat widget and offers personalized discounts based on their activity to turn them into loyal customers.
• It generates more leads with 35+ pre-defined chatbot templates to generate leads and reduce cart abandonment.   It sets up custom greetings for new and returning visitors automatically recommends related products and offers discounts to increase your conversions.
• It connects your account to Tidio multichannel and sees all your WhatsApp, Messenger, Instagram, email, and live chat messages in one panel.

Limitations

• Due to the drag-and-drop feature, the entire chatbot can start to form a jumbled mess if you’re not careful.
• The tutorials are missing in some languages. So it makes it difficult for users to understand.

Pricing

Apart from free plan, it has varied plans for which the user can contact the sales team.

Mobile Monkey

MobileMonkey is the world’s leading OmniChat platform that allows businesses to connect with customers in real time via web chat, SMS, Messenger, Instagram, and WhatsApp.

Features

• It has a multi-platform chatbot builder that allows businesses to reuse chat marketing material on any chat platform.
• It offers a unified chat inbox that allows you to manage all your inbound and outbound messaging conversations in one place.
• It has a toolbox of Automation and Integration. It helps improve your business messaging efforts.
• It has a omni chat feature, with which instantly chat and text with fans, opportunities, and customers on Facebook Messenger, SMS text messaging, local web chat, and more. OmniChat integrates messages into one inbox.

Cons

• They do not provide a Visual Flow Builder.
• It is not possible to use AI to improve the answers of your chatbot.

Pricing

Apart from the free plan, the paid version starts at $14.25 per month. For details regarding the price, the sales team can be contacted.

Chatbot.com

Features

• It improves the workflows and productivity with the help of agents who answer repetitive questions all day long and quickly without losing their motivation.
• It provides support to customers around the clock with a smart chatbot that is ready and waiting to help customers any time you can’t pick up a call or accept a chat.

It resolves problems smarter & faster with the help of chatbots and shortens the wait time by answering user questions in a flash.

Pricing

It has plans starting with $52 per month, details of which can be provided by sales team.

Tars

It bridges the gap between complex technical processes and intuitive conversations. Its conversational AI transforms frustrating IVR loops and cumbersome workflows into simplified dialogues. Through the use of chatbots, Tars assists marketing and customer service teams in streamlining their conversion funnels, automating customer support interactions, and redefining the customer experience.

Features

• The concept of a chatbot dashboard can easily create tons of flows using gambits and add great features in a super cool and fun way.
• Tars platform is very flexible. It can integrate with any third party through APIs with a very simple and easy-to-use interface.

Cons

• It has a lot of direction and tutorials which makes it difficult for the user to understand and use it.
• The costs are too high as per the other players in the market.

Pricing

The pricing details are available with the sales team.

Collect.chat

The chatbot qualifies and converts your visitors into customers by engaging them in a conversation rather than filling out boring forms. It powers up support by unifying cross-channel customer conversations, enabling marketing to engage in personalized interactions, and igniting sales for higher conversions.

Features

• It has an easy-to-build chatbot which requires no coding knowledge.
• It has high-quality templates to choose from while asking relevant questions from the visitors.
• It visualizes the data collected from collect.chat to solve important aspects and make decisions on the business.
• It can easily fix meetings with customers to increase sales while generating leads. It integrates all the calendars of your meeting according to the time zone the customer is in.
• It provides a richer user experience to all your visitors that will yield better engagement and progressive growth for your business.
• By capturing visitor intent in an instant, it helps you to identify and engage your valuable leads faster. Data from the chatbot ensures that your valuable time is spent on leads that have higher chances of conversion.
• It reduces your sales cycle duration by half. Closing a deal is not going to feel the same anymore.

Pricing

With Lite Plan starting from $24 per month, more details are available with the sales team.

Engati

Enagati is a well-liked platform for building chatbots and virtual assistants, particularly those employed in the healthcare industry. Healthcare chatbots created on the Engati platform can help patients and healthcare providers in a number of ways. It acquires, engages, and retains more customers, faster with an enterprise-grade, Conversational AI platform powered by eSenseGPT. It drives superior customer experiences with Gen-AI powered Chatbot, Live chat, Campaigns & more. It generates leads, increases conversions, and improves customer experience across channels. It also Trains your bots in seconds with eSenseGPT.

Features of Engati

• Every conversation is stitched into one view: By streamlining omnichannel interactions with the one-view inbox, it maintains track of customers who connect with it through various touchpoints.
• A better, faster, stronger way to connect with customers: It facilitates efficient contact with our complimentary AI chatbot, which offers round-the-clock lead generation, support optimization, and individualized chats.
• Create an omnichannel customer experience with your AI chatbot: It makes omnichannel customer engagement possible. It can deploy your bot on WhatsApp, Facebook, Instagram, and 10+ other channels to offer an omnichannel customer experience. It allows for seamless integration across multiple channels for both customer and enterprise needs. Regardless of what channels your customers prefer, Engati provides an all-in-one customer engagement platform that powers your omnichannel customer experience.
• Multiply your revenue with Chatbots and Live Chat: Human touch and automation should be in balance. With Live Chat, you can set up prompt responses, close sales, and work with clients in real time. The improved timing increases sales, thus generating more revenue.
• Create experiences that draw in customers: It provides the best experiences centered around fluidity. With customers always on the go, they’re constantly switching channels to get what they want. It reaches your customers across the multichannel customer journey.
• An easier way to build bots: It creates bots with Engati’s drag-and-drop conversational modeller using minimal coding. Once built, it deploys the chatbot in seconds.
• Simplified bot training: It simplifies your knowledge base with FAQs, Intents, Cognitive Search, and DocuSense—perfect to support your customers, whether it’s dusk or dawn.
• NLP Engine: State-of-the-art the NLP Engine delivers personalized experiences, fuelled by context and intents, across all touchpoints of your customers’ journey.

Limitations

• The price might be a bit on the higher side when compared to others.
• The bot could be more customizable using external technology and better compatible with other web apps.

Pricing

• StarterPlan: This plan is free.
• Contact the sales team for further enquiries.

Landbot

Businesses may build and deploy chatbots on Facebook Messenger, Instagram Direct Messages, Telegram, and WhatsApp using Landbotl, a no-code chatbot development platform. Because it is convenient to use and reasonably priced, it is a preferred option for companies of all sizes. With Landbot, you can build any chatbot you can think of and use it anywhere. It’s a fun, user-friendly platform.

Features

• A drag-and-drop chatbot builder
• A library of pre-trained chatbot models
• A built-in analytics dashboard
• Integrations with popular CRM platforms, such as Salesforce and HubSpot

Drawbacks

• Landbot does not offer as many features as some of the other chatbot development platforms.
• There is no mobile app for landbot.
• There is no free trial for landbot.

Pricing

After the free trial period which includes 100 chats per month, paid plans start at €30/mo. For further inquiries, the sales team can be contacted.

ManyChat

A chatbot platform called ManyChat enables organizations to automate operations related to sales, marketing, and customer care. It may be used to build chatbots for SMS, WhatsApp, Facebook Messenger, Instagram, and Telegram. Even organizations without prior chatbot knowledge can easily construct chatbots using the drag-and-drop interface provided by ManyChat.

Features

• Natural language understanding
• Integration with Facebook and CRM
• Analytics
• Identify interested leads
• High lead conversion
• Instant response
• Large community
• Predefined Template

Drawbacks

• Limited customization
• Not appropriate for all tasks

Pricing Plan

In the free plan of Manychat, the first 1000 contacts are free, then paid plans start at $10/month. For more details related to pricing, the sales team can be contacted.

Readychat

When business owners want to talk with customers but don’t always have the time, they try readychat.com. In order for the business to continue concentrating on selling goods, ready chat converse with the clients on the business’s behalf. ReadyChat live chat agents allow your business to take the first step in initiating a relationship with a potential client.

Features

• Instead of waiting for your online prospects to contact you, ReadyChat Live Agents help you reach out to your online visitors and establish contact quickly, delivering the right message at the right moment.
• All the chat conversations are quickly screened for relevancy and the leads are routed to your sales team in real-time for immediate follow-up.

Pricing

Detailed price plans are available with the sales team.

Brivity

The all-inclusive real estate system known as Brivity Platform features a platform that offers a configurable website with sophisticated lead collection and behavioural analytics, lead generation campaigns handled by expert marketers, an industry-leading CRM, and transaction administration tools.

Features

• It stores and retrieves information associated with customer contacts and properties. It tracks brokerage communication and information about contacts and properties.
• It manages real estate sales opportunities through their lifecycle from lead to closing.
• It streamlines real estate tasks and activities coordinates important dates and integrates these into calendars to manage daily schedules and priorities.

Cons

• The desktop version is not available for this app.
• It has a poor support system.

Pricing

The price details are available with the sales team.

Structure

By automating tedious tasks and delivering more useful outcomes, Structurely realises its full potential. Sales agents can clinch more transactions and experience shorter sales cycles thanks to artificial intelligence (AI). Structure is used by more than 5,000 marketing and sales teams to develop their funnel and speed up revenue growth.

Several sectors are served by Structurely’s AI lead nurturing and qualification services, including:

Automotive SaaS Real Estate

Features

• The software works with an array of chat platforms and prospecting tools to help agents achieve better control of online lead generation.
• The app’s chatbot can respond to negative and positive situations mentioned by prospects, adding a rare personal touch to the AI experience.

Pricing

The pricing details are available with the sales team.

Roof ai

With Roof AI, real estate brokerages elevate their online customer interactions across their different business units including brokerage, mortgage, relocation and recruiting resulting in an excellent online customer experience for their clients and more revenue opportunities for them.

Features

• Roof enables you to provide your customers with a personalized service that is convenient and proactive, at every step of their journey.
• It can convert buying leads right on the website, and qualify first-time home buyers and the next customer.

Pricing

The pricing details are available with the sales team.

WotNot

It is a chatbot builder that combines simplicity, effectiveness, and a delightful user experience. Its intuitive no-code interface and drag & drop functionality, puts coding out of the equation, making bot building effortless and accessible for all.

Features

• It provides a personalized customer experience to the current or future customers which is available 24/7, responds instantly, is totally reliable, and speaks the customer language.
• Its no-code Bot Builder can build bots fairly easily with an intuitive visual builder.
• It can manage multiple bots for different activities based on the triggers and conditions defined by the user. WotNot offers a service wherein the team of experienced conversation design experts understand the needs and carefully create a conversation flow that matches the needs of the business and keeps optimizing the flow by reviewing the results.

Pricing

Starting from $49 per month, it has 4 price variations. The details are available with the sales team.

Convoboss

It lets clients instantly book a property viewing or a consultation with you anytime without needing to make a phone call.

Features

• The real estate chatbot asks qualifying questions of buyers and sellers to determine their exact wants and needs when prospecting the real estate market.
• there’s an “About Agent” flow enabling your real estate bot visitors to learn more about the agent and find professional information and social network profiles.
• The chatbot for real estate automatically recognizes when users type phrases like “I want to buy”, or “can I sell my property?”, and responds to them with relevant answers.
• Easily segment and tag your leads so you can automatically send follow-ups to prospective buyers, persuading them to come to an open house.

Pricing

The price details are available with the sales team.

Yellow.ai

The enterprise-grade conversational AI platform for happy customers and workers is called Yellow.ai. With the best of AI + Human Intelligence, the platform enables automation that is focused on solving problems.  Through its no-code/low-code bot builders, it is powered by dynamic AI agents that enable human-like interactions that raise staff engagement and customer happiness at scale.

Features

• It has the ability to make chatbots for websites and helps reduce costs for support roles that are critical in small businesses which are customer-like travel.
• The flow of conversations is highly customizable with ease of use from the backend.
• Built on multi-LLM architecture, DAP continuously trains on billions of conversations for scale, speed, and accuracy.

Cons

• The chatbots can be more learning-based for non-e-commerce businesses.
• Some components require deep knowledge on the technical side i.e. integration with other CRM platforms making it difficult for users of non-technical backgrounds.

Pricing

For the price details, the sales team can be contacted.

Botpress

It is an open-source conversational AI platform with a comprehensive set of functionalities for process & FAQ automation. It allows the team to collaborate on the creation of conversational experiences with role-based access control and versioning. It can be deployed in compliance with the security and data policies.

Features

• It has a visual interface that allows you to design conversation flow and workflow automation.
• It can create, manage, and centrally access the most frequently asked questions the users may have.
• It has a real-time collaborative interface, with workspaces to organize both chatbots and developer work.

Cons

• It has complex chat flows.
• It is very difficult to run multiple instances from one installation
• For beginners, the learning curve is the obstacle.

Pricing

Apart from the free community edition, the pricing details are available with the sales team.

How to choose a Real Estate chatbot?

Choosing a real estate chatbot involves careful consideration of your business goals, customer needs, technical capabilities, and available resources. Here’s a step-by-step guide to help you choose the right chatbot for your real estate:

Define Your Objectives:

We must understand why we need a chatbot. We must know what we want to achieve with the chatbot. Clear goals will guide our selection in increasing customer service, increasing engagement, providing business-related advice, or streamlining related operations, clear objectives will guide our selection. We must analyze our customer’s preferences and problem points and what are the most common queries they have. We also need to identify areas where a chatbot can provide value and enhance their experience.

Choose the Platform:

Depending on our requirements and budget, we must choose the appropriate type. There are rule-based chatbots and AI-powered chatbots. Rule-based chatbots follow predefined rules, while AI-powered chatbots use machine learning to understand and respond to user queries more dynamically.

Choose the chatbot type:

The decision between rule-based and AI-powered chatbots is influenced by your specific business requirements, money, technological competence, and the level of complexity you demand in your chatbot’s interactions.  Rule-based chatbots operate based on predefined rules and triggers, suitable for handling simple tasks, quickly addressing FAQs, and providing basic information. They follow programmed dialogues and lack contextual understanding. These chatbots are easy to set up and maintain, making them effective for straightforward interactions and predictable user requests.  AI-powered chatbots offer enhanced user experiences by delivering personalized and human-like interactions. While rule-based chatbots have a lower initial setup cost, AI-powered chatbots offer a higher long-term return on investment due to their advanced capabilities. AI-powered chatbots are better equipped for scalability as business needs evolve, but their development and training demand more time and resources.

Finally, if our company requires simple interactions and has a minimal budget, a rule-based chatbot may be appropriate. An AI-powered chatbot, on the other hand, is a preferable solution if you want to provide sophisticated, personalised, and dynamic interactions that can adapt to user preferences over time. When making your decision, keep your specific use cases and future scalability requirements in mind.

Discuss the Design and Development Process:

A chatbot’s design and development process includes numerous stages, from conceptualization through deployment. Developing a successful chatbot involves several key phases: defining objectives and tasks, selecting the appropriate chatbot type and platform, designing a user-friendly experience, training AI capabilities, gathering and refining data, creating on-brand content, rigorous testing, deployment, monitoring performance, continuous improvement based on user feedback, ongoing maintenance, security compliance, and user education. Each step contributes to a well-rounded and effective chatbot implementation.

See Available Integration Options:

Chatbot integration means you are connecting the chatbot with various platforms. It’s an entire process to deploy the chatbot on various social platforms and applications. Depending on your service goals and target audience, you can choose the most appropriate integration options. Here are some common chatbot integration options:

• Website Integration: Embed the chatbot directly on your business website using a chat window or widget. It offers real-time assistance to users browsing your site, answering their questions, and providing support.
• Messaging Platforms: Integrating your chatbot with messaging apps like Facebook Messenger, and WhatsApp and engaging with users on platforms they are already familiar with, thereby expanding your reach.
• Social Media: Connect your chatbot to social media platforms like Facebook, Twitter, or Instagram and engage with users who interact with your business brand on social media and provide instant responses.

Test and Launch Your Chatbot:

Testing verifies the functionality, usability, and performance of the chatbot. Usability, functionality, performance, and security are assessed, with user feedback and incorporated. These processes ensure the chatbot operates smoothly, provides accurate responses, and offers a positive user experience. Once successfully integrated and tested, the chatbot is ready for deployment.

What are the Future Trends in Real Estate Chatbots?

By 2027, the IT in Real Estate Market is expected to grow at a Compound Annual Growth Rate (CAGR) of 13.2%, according to an estimate from Mordor Intelligence. From 2023 to 2030, Grand View Research predicts a significant annual increase in the use of AI in IT of 37.3%. This helps us realise that the real estate sector will soon undergo a radical upheaval, and we need to be prepared. The above article is all about AI in Real Estate.

• AI could be used to automate many administrative tasks in the real estate sector, including document analysis, data entry, appointment scheduling, and follow-up communication. This could save time and reduce errors, enabling real estate professionals to focus on more strategic tasks.
• With the help of machine learning algorithms, predictive models could be built that can assess property prices and predict market trends based on a wide range of factors such as location, local amenities, property condition, and economic indicators. These models could help investors make more informed decisions about buying, selling, and renting properties.
• Virtual and augmented reality technologies have the potential to provide virtual property tours, giving buyers and renters a more immersive experience without needing to visit in person. AI could enhance this further by personalizing the tour based on the user’s preferences and behaviour.
• AI could assist property managers in predicting maintenance issues, enhancing security, and optimizing energy usage. Machine learning algorithms could analyze historical data to predict when certain components of a building might fail or when maintenance is due, helping to prevent issues before they occur.

Conclusion

Real estate chatbots are an effective tool that can assist brokers, agents, and other experts in enhancing their businesses. Chatbots can help to improve customer service, productivity, lead generation, and cost-cutting while also increasing website engagement. These chatbots provide individualised support and are accessible around the clock, thereby improving the client experience. These chatbots are expected to become even more crucial as technology develops, assisting people in navigating the constantly changing real estate market with efficiency and comfort.

Additionally, consumers are growing more and more interested in real estate chatbots. According to a recent survey, 72% of consumers are open to communicating with real estate agents or brokers via chatbots.