About The Author: Raneya Selina

Raneya Selina

Raneya Selina

Content Writer at Chatbot.team

Introduction

Raneya is a highly skilled Content Writer with over two years of experience specializing in the customer experience sector. She currently works with Chatbot.team, a leading customer engagement platform that empowers businesses with advanced omnichannel messaging solutions. Raneya’s expertise is demonstrated through her role in producing insightful case studies, analyzing customer data patterns across diverse industries to drive impactful strategies. Her work has led to significant enhancements in customer engagement for numerous startups and established enterprises. With a deep understanding of how customer experience influences business outcomes, Raneya’s contributions are instrumental in shaping effective customer interaction strategies. Her commitment to excellence and data-driven insights underscores her authority in the field.

Post by Raneya Selina

features-of-whatsapp

16 Min Read

Best Features Of Whatsapp

The well-known messaging application WhatsApp is undergoing multiple enhancements to align with user preferences, enriching its platform to provide an optimal texting experience. In 2022, WhatsApp introduced a series of enhancements and features. These additions encompass Avatars, the option to Message Yourself, the introduction of Communities, the inclusion of In-chat polls, the expansion of video […]

Raneya Selina
Raneya Selina
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whatsapp-automation

12 Min Read

WhatsApp Automation: How It Works, Benefits, Use Case + 10 great Examples (Updated 2024)

Welcome to the digital age, where businesses constantly innovate to enhance client communication and streamline processes. In this era, with its staggering 2 billion active users worldwide, WhatsApp has emerged as a powerful platform for client engagement. WhatsApp automation, a game-changing strategy, is the key to unlocking the full potential of this vast platform, revolutionizing […]

Raneya Selina
Raneya Selina
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whatsapp-business

24 Min Read

What is Whatsapp Business?

Navigating the array of WhatsApp services for business communication can be perplexing due to the multiple versions available. Alongside the standard WhatsApp messenger app designed for personal use, there are two distinct solutions tailored for companies. The first is the “WhatsApp Business App,” a no-cost service intended for small businesses. On the other hand, the […]

Raneya Selina
Raneya Selina
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future of chatbots

18 Min Read

Future of chatbots

Chatbots are computer programs that can simulate conversations with humans. They are increasingly being used in a wide range of industries and applications, including customer service, sales, marketing, and education. They were first created in the 1960s but didn’t gain traction until the late 1990s. This was caused in part by the growth of the […]

Raneya Selina
Raneya Selina
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Default Image

28 Min Read

whatsapp

The last ten years have witnessed an abundance of instant messaging applications, driven by the emergence of advanced smartphone platforms. These platforms have necessitated more advanced means of communication beyond the limitations of traditional SMS text messaging. Both the Apple Store and Google Play Store have been inundated with applications vying to become the revolutionary […]

Raneya Selina
Raneya Selina
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How to build a WhatsApp Chatbot

7 Min Read

How to build a WhatsApp Chatbot

Looking for the best comprehensive guide will take you through the step-by-step process of building a WhatsApp bot that will harness the immense potential of this platform to revolutionize customer experiences. By following the systematic instructions mentioned in this article, you will acquire the proficiency required to create a WhatsApp bot capable of automating a […]

Raneya Selina
Raneya Selina
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