Botsonic Review 2024: Everything you need to know

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April 18, 2023

Botsonic is a chatbot builder that makes chatbots for websites using artificial intelligence. It is the product of Writesonic, a business that creates AI writing tools, is the creator of it. Even those who have never coded before can easily utilize Botsonic because of its user-friendly design. It has many characteristics, such as the capacity to build chatbots that may suggest products, respond to inquiries from customers, and even produce leads for sales. This chatbot builder, driven by artificial intelligence, leverages the most recent developments in GPT-4 technology to generate customized and captivating consumer experiences. It serves a broad spectrum of users, including companies looking for better customer service as well as lone bloggers and independent contractors. Botsonic is an effective tool that can increase sales and help you provide better customer care.

What is Botsonic?

Botsonic is a no-code, custom AI chatbot builder that enables businesses to interact with their website visitors/users through natural language conversations. Utilizing advanced AI and machine learning algorithms, it effectively interprets and responds to user queries, performs tasks, and provides information. It is powered by GPT-4 and can generate natural and engaging conversations. Botsonic is ideal for businesses of all sizes, from individual bloggers and freelancers to large enterprises.

Who is the founder of Botsonic?

Samanyu Garg is the founder and CEO of Botsonic.

Rating Of Botsonic

Botsonic is rated 4.8 out of 5.

Pricing Of Botsonic

Botsonic offers a variety of pricing plans tailored to your business needs:

  • Free Plan: Ideal for those looking to dip their toes into the world of AI and custom Chatbots. This plan includes 100 messages/month, 1 chatbot, 1 user seat, 500K uploaded characters, a 3-file upload limit, and unlimited website embedding.
  • Starter Plan: Priced at $49/month or $40.83/month when billed annually, this plan is perfect for small to medium businesses. It includes 2,000 messages/month, 1 chatbot, 3 user seats, 10M uploaded characters, and no upload limit. Plus, integrates seamlessly with WhatsApp, Telegram, Facebook Messenger, Calendly, Slack, Zapier, WordPress, and more. Customize your plan with various add-ons like extra seats, chatbots, and hiding Botsonic branding.
  • Enterprise Plan: Designed for businesses with specific requirements, this custom plan offers everything in the Starter Plan plus integrations with Salesforce, Hubspot, and Marketo. Enjoy enhanced security with private GPT models and private vector db deployments, along with SOC2 and GDPR compliance. Also includes a dedicated account manager, training sessions, priority support, and SSO/SAML login.

What Kind of chatbot elements does Botsonic have?

Botsonic has several features and functionalities available to enhance the user experience and streamline conversations:

  1. Text: It can accept free-form text input from users, enabling natural language conversations and allowing users to ask questions and provide information. They can be used to build a vast range of chatbot experiences, from basic hellos and inquiries to intricate and sophisticated dialogues. HTML, markdown, and plain text are just a few of the text message formats that the chatbot may send and receive. As a result, you can have deep and interesting discussions with your users.
  1. Images: We can share images to provide users with visual information, making it easier for users to understand and engage with the content.
  2. Buttons: You may provide your user’s options and manage the conversation’s pace by using buttons. Text, postback, and URL buttons are just a few of the button types that Botsonic chatbots can handle. The most fundamental kind of buttons are text buttons. When a text label is clicked, a text message is sent to the chatbot.  Like text buttons, postback buttons also transmit extra information to the chatbot. Specific actions in the chatbot, like altering the course of the conversation or initiating a new one, can be triggered by this data.  Clicking on a URL button opens a web page. This can help users find further information or finish a task.
  3. Cards: Cards are an excellent method to visually deliver information to your users. It can handle many different card kinds, such as picture, video, and carousel cards. An image and some related text can be shown with ease using image cards. Using picture cards, you can highlight your goods and services. You can incorporate Vimeo or YouTube videos into your chatbot discussions by using video cards. This is a fantastic method to offer your users interesting or instructional stuff. You can show more than one card in a single message when using carousel cards. This is an excellent approach to provide your consumers with a range of options, such as a task completion guide. Adding a card to your chatbot conversation, simply drag and drop the card element from the Botsonic chatbot builder.
  4. Links: One useful feature for improving the functioning of chatbots created with the Botsonic platform is a link. They make it easier for users to access outside resources, which promotes a more engaging and educational user experience.
  5. Forms: Forms are a useful component of Botsonic chatbots that let you efficiently collect user data. You can improve overall chatbot engagements, expedite data collection, and customize user experiences by introducing forms into your chatbot discussions. In Botsonic Chatbots, forms are used to gather user input, personalize interactions, and increase user engagement, simplifying the gathering of data and generating leads.
  6. Conditional logic: Conditional logic is a powerful feature of Botsonic that allows you to control the flow of your conversation based on user input. This means that you can create chatbots that are more personalized and engaging, as they can adapt to the specific needs of each user.
  7. Integrations: An essential component of Botsonic chatbots is integrations. They enable you to link your chatbot to additional outside services like marketing automation tools, e-commerce sites, and CRM systems. This enables you to give your users a more seamless experience and automate a variety of operations. In addition to the many pre-built connectors that Botsonic offers, you can also design your own unique integrations. You may now interface your chatbot with any system or service you require, thanks to this versatility.

How does Botsonic work?

It’s possible to create a user-friendly chatbot using Botsonic, even if you lack technical expertise, by training it with your own data. Botsonic’s AI chatbot builder simplifies the process of centralizing your data on your website. And most importantly, you don’t need to write any code. It works in the following way.

Botsonic receives user input through various channels, such as text messages, voice commands, or chat interfaces. It utilizes NLP techniques to extract the meaning and intent of the user input. It identifies keywords, analyzes sentence structure, and recognizes patterns in language usage. It determines the user’s intent by matching the input against a predefined list of intents. Each intent represents a specific user goal or action and then extracts relevant entities from the user input, such as names, dates, or locations. These entities provide context for the user’s intent. Based on the identified intent and extracted entities, Botsonic routes the conversation along the appropriate path in the conversation flow. It generates a response that aligns with the user’s intent and the current state of the conversation flow. It utilizes GPT-4’s language generation capabilities to produce human-quality text. It also monitors user feedback and continuously improves its responses based on user interactions and satisfaction metrics. Botsonic can access data from external systems, such as CRM databases or knowledge bases, to provide more comprehensive and personalized responses.

What are the benefits of Botsonic?

Businesses and people looking to improve consumer relations, optimize processes, and obtain actionable insights can benefit greatly from Botsonic.

  • In addition to lowering support costs and raising customer happiness, Botsonic offers round-the-clock customer help, responds to commonly asked inquiries, fixes common problems, and offers individualized assistance.
  • It helps users through the sales process, makes personalized recommendations, and successfully advertises goods and services, which boosts revenue and improves customer loyalty.
  • It saves money and increases operational efficiency by automating repetitive operations and providing answers to frequently asked queries. This frees up human agents’ valuable time to work on more complicated problems and client interactions.
  • In order to make sure that chatbots stay current and helpful as businesses change, it manage high numbers of queries, adjust to shifting client needs, and grow as a business.
  • In order to assess and acquire insights into consumer behaviour, enhance chatbot performance, and support corporate choices, it gathers important data on user interactions, preferences, and pain areas.
  • In order to promote a pleasant brand experience and increase consumer loyalty, it humanizes interactions, offers a consistent brand voice, and exudes professionalism.
  • Its ability to communicate in several languages makes it available to a worldwide audience, assisting in the growth of a company’s clientele, customer base, and ease of cross-border transactions.
  • Businesses may construct chatbots using Botsonic’s no-code interface without any coding experience, making chatbots available to a broad spectrum of users and simplifying the chatbot development process.
  • Botsonic makes sure that chatbots are current, useful, and relevant by continuously learning from user interactions and refining their responses over time.
  •  Chatbots may access and use pre-existing data by integrating Botsonic with a variety of platforms, including messaging apps, websites, and CRM systems. This improves the functionality of chatbots and offers a smooth user experience.

Features of Botsonic

  • It can build custom AI-powered chatbots using your own data, without any coding required. Botsonic’s drag-and-drop interface makes it easy to create chatbots without any coding knowledge. You can simply drag and drop elements onto the conversation flow to create your chatbot’s responses and interactions.
  • Botsonic can be easily integrated into your website or business application. You can use an embed script or API to connect Botsonic to your existing systems.
  • It can customize the chatbot’s branding to align with your brand’s visual identity. This includes things like the chatbot’s avatar, personality, and language style. otsonic allows you to create personality avatars to give your chatbots a unique personality. This can help to make your chatbots more engaging and memorable.
  • Botsonic provides you with analytics so that you can track the performance of your chatbots. This can help you to identify areas where your chatbots can be improved.
  • Botsonic allows you to use conditional logic to control the flow of your conversation based on user input. This means that you can create complex chatbot interactions that can adapt to different situations.
  • It can export chats into CSV, Excel, and JSON, as needed, for efficient record-keeping data analysis or any other business needs.
  • With this new trash functionality by Botsonic, you’ve got a 30-day window to restore your bots.
  • The beta release of Botsonic Slack integration integrates Botsonic into your Slack workspace and automates tasks, facilitating team collaboration.

How easy is the user interface of Botsonic?

Botsonic’s user interface (UI) is made to be simple to use and navigate, especially for non-programmers. You don’t need to know any code to design and modify your chatbots thanks to the drag-and-drop interface. To assist you in getting started, a variety of pre-built components and templates are also available. The Botsonic UI is not only packed with functionality but also incredibly user-friendly and well-structured. Every control and option has a clear title, and the documentation is simple to read.


  • No coding required: Botsonic is a no-code AI chatbot builder, making it accessible to users with minimal coding knowledge or experience.
  • Easy to use: The platform is user-friendly and allows users to create a custom AI chatbot in minutes.
  • Powered by GPT-4: Botsonic utilizes the advanced capabilities of GPT-4, ensuring a high level of conversational intelligence and accuracy.
  • Customization options: Users can customize their chatbot’s appearance, brand name, colors, logo, and welcome message to align with their brand identity.
  • Integration: Botsonic provides a unique embed script and API key, allowing seamless integration of the AI chatbot into websites.
  • Custom Trained AI chatbot: Botsonic enables you to train ChatGPT using your personal data or knowledge base. This makes sure that the chatbot is customized to meet your specific requirements.


  • Cost: Botsonic is available as part of the Writesonic web app, and there may be subscription fees associated with using the platform.
  • Limitations of AI chatbots include difficulty understanding complex queries and providing accurate responses in certain situations.
  • Initial setup: Although Botsonic simplifies the chatbot building process, there may still be some initial setup required, such as uploading data and training the chatbot.

How is the Customer support of Botsonic

Botsonic’s client service is reliable, safe, and targeted. Built-in security measures prevent off-topic discussions and deceptive answers by requiring Botsonic to exclusively use your support content when responding to inquiries.

Available Integration Options in Botsonic

To connect with other platforms and services and enable smooth data interchange and improved chatbot functioning, Botsonic provides a range of connectivity possibilities. Businesses are able to take advantage of Botsonic’s capabilities within their current ecosystems thanks to these integration possibilities.

  1. Embed Script: Botsonic offers an embedded script that is simple to incorporate into webpages or online programs, enabling the chatbot to show up and work inside the website’s layout.
  2. API: Botsonic provides an Application Programming Interface (API) that enables developers to integrate Botsonic with platforms and apps of their own creation. Programmatic control over chatbot interactions, customization, and data retrieval is made possible by the API.
  3. interfaces with Third-Party Platforms: Botsonic facilitates interfaces with numerous third-party platforms, including CRM systems (Zapier, WordPress), productivity tools (Calendly, Slack), and messaging applications (WhatsApp, Telegram, Facebook Messenger). The chatbot’s reach is increased and channel-wide communication is made possible by these integrations.
  4. Custom Integrations: Botsonic offers assistance for custom integrations for companies with particular integration needs. This enables programmers to create custom integrations suited to certain requirements and
  5. Webhooks: When particular events take place during a chatbot conversation, Botsonic uses webhooks to deliver notifications to outside services. This makes it possible to integrate with external operations and exchange data in real time.
  6. Data Import/Export: Botsonic facilitates information sharing between the chatbot and external systems by enabling data import and export. Data synchronization and smooth integration with current data sources are made possible by this.
  7. Botsonic : facilitates OAuth authentication, which guarantees safe access to outside services and information sources. This preserves data integrity and protects sensitive information.
  8. REST APIs: Botsonic offers REST APIs for a number of capabilities, allowing programmers to communicate with the chatbot’s features. This makes it easier to integrate with different frameworks and programming languages.
  9. Software Development Kits (SDKs): Botsonic provides pre-built tools and libraries for a variety of platforms for simplified integration. This streamlines the development process and reduces integration complexities.

Is it safe to use Botsonic?

Indeed, using Botsonic is safe. It is Focused, Secure, and Reliable. Built-in security measures prevent off-topic discussions and deceptive answers by requiring Botsonic to exclusively use your support content when responding to inquiries.

Is Botsonic free or paid?

Botsonic does have a free version, which is ideal for those looking to dip their toes into the world of AI and custom Chatbots. This plan includes 100 messages/month, 1 chatbot, 1 user seat, 500K uploaded characters, a 3-file upload limit, and unlimited website embedding. For better and safer features, one must have a paid plan.

How to get started with Botscrew?

Here’s a step-by-step guide:

  1. Visit the Botsonic website and click the “Sign Up” button. Then enter your email address, choose a password, and agree to the terms of service.
  2. After creating your account, you can start setting up your chatbot. Click the “Create Chatbot” button and choose a name for your chatbot. Then, select a template that best suits your chatbot’s purpose.
  3. Now you can use the drag-and-drop interface to design the conversation flow of your chatbot. Drag and drop elements from the sidebar onto the conversation flow canvas to create questions, responses, and conditional branching.
  4. You can customize the appearance of your chatbot to match your brand identity. You can change the chatbot’s avatar, background, and colors.
  5. Next, integrate Botsonic into your website or application using the provided embed script or API. This will allow your chatbot to appear and function within your existing platform.
  6. You need to test your chatbot thoroughly to ensure it functions as intended. Once you’re satisfied with the results, deploy your chatbot to make it available to your users.
  7. You must continuously monitor the performance of your chatbot and make adjustments as needed. Analyze user feedback and conversation data to identify areas for improvement.

Alternative Of Botsonic

  1. stands as a versatile chatbot development platform, empowering businesses to create and deploy chatbots for various purposes. It offers features such as natural language processing, conversation design, and seamless integration with popular messaging platforms, making it a valuable choice for automating customer interactions and enhancing user engagement.
  2. Tars (formerly known as Hellotars): Tars is a comprehensive conversational landing page platform that provides invaluable assistance to businesses in crafting chatbots for a wide spectrum of use cases. It offers a user-friendly chatbot builder and a diverse array of integrations, seamlessly connecting with essential tools and services.
  3. Gupshup: Gupshup emerges as a robust messaging platform, offering chatbot development and messaging solutions. It simplifies the chatbot creation process for websites, SMS, and messaging apps. Gupshup’s platform encompasses a rich assortment of development tools and pre-built templates.
  4. Flow XO: Flow XO is a versatile chatbot and workflow automation platform that empowers users to craft chatbots and automate tasks across various messaging platforms. It boasts an intuitive visual interface for chatbot construction and easily integrates with third-party services, making it a compelling choice for businesses.
  5. Chatfuel: Chatfuel is a dedicated chatbot development platform tailored primarily for the creation of Facebook Messenger chatbots. It offers an intuitive chatbot builder and streamlines the integration of various plugins and services, simplifying the chatbot development process.

Which one is the best alternative of Botsonic? is the one of the best alternative of botsonic which delivers substantial value to businesses looking to harness the potential of chatbots. This value is evident for the following compelling reasons:

  1. Intuitive User Interface: is equipped with a user-friendly interface, ensuring that users of all technical backgrounds can effortlessly navigate and utilize the platform.
  2. Customized Solutions: The platform provides the flexibility to tailor chatbots precisely to your business requirements, whether your goal is to manage customer inquiries, boost lead generation, or enhance customer support.
  3. Wide Accessibility: Chatbots seamlessly operate on websites and popular messaging applications, ensuring your audience can engage with your business across their preferred channels while enjoying a consistent and hassle-free experience.
  4. Continuous Enhancement: Chatbots are dynamic entities that evolve over time, resulting in improved interactions with customers and more meaningful and efficient engagement.
  5. Cost-Efficiency: offers pricing plans designed to accommodate businesses of all sizes, making chatbot technology accessible without straining your budget.
  6. Versatile Applications: The platform’s versatility extends to a multitude of tasks, from addressing customer inquiries and resolving issues to driving lead generation and delivering real-time support.
  7. Rapid Responsiveness: Chatbots excel at real-time communication, ensuring swift responses and immediate user support. This not only enhances user satisfaction but also elevates the effectiveness of customer service.
  8. Scalability: As your business expands, seamlessly adapts to your growth, allowing you to introduce new chatbots and features.
  9. Seamless Integration: The platform smoothly integrates with a variety of tools and software used by your business, ensuring a smooth and well-coordinated workflow.
  10. Responsive Customer Support: In cases where queries or challenges arise, offers responsive customer support, delivering guidance and solutions to help you fully unlock the platform’s potential.

Botsonic vs


Strengths of  Botsonic:

  • GPT-4 integration: Botsonic is powered by GPT-4, which means that your chatbots can generate natural and engaging conversations.
  • Easy-to-use interface: Botsonic’s drag-and-drop interface makes it easy to create chatbots without any coding knowledge.
  • Wide range of integrations: Botsonic can be integrated with a variety of third-party platforms, including messaging apps, productivity tools, and CRM systems.

Weaknesses of  Botsonic:

  • Limited customization options: Botsonic offers a limited number of customization options for chatbot appearance.
  • No natural language processing (NLP): Botsonic does not use NLP to understand user input, which can lead to inaccurate responses.
  • No machine learning (ML): Botsonic does not use ML to learn from user interactions, which means that chatbots will not improve over time.

  1. Intuitive User Interface: provides an intuitive interface, ensuring easy navigation for users with varying technical proficiencies.
  2. Customized Solutions: The platform offers flexibility in crafting chatbots to meet specific business requirements.
  3. Wide Accessibility:’s chatbots seamlessly operate on websites and popular messaging applications, delivering a consistent and user-friendly experience.
  4. Cost-Efficiency: The platform’s pricing plans are designed to accommodate businesses of all sizes, ensuring accessibility without breaking the budget.
  5. Continuous Enhancement:’s chatbots evolve over time to enhance user interactions continually.
  6. Versatile Applications:’s chatbots are suitable for a broad spectrum of tasks, from handling customer inquiries to driving lead generation and providing support.
  7. Responsive Customer Support: In cases of queries or challenges, offers responsive customer support to guide and assist users.


Botsonic is a revolutionary no-code AI chatbot builder that enables companies and individuals to design unique ChatGPT chatbots without the need for coding expertise.

Botsonic’s robust GPT-4 technology enables you to train ChatGPT using your own data, resulting in a constantly improving user experience. Botsonic is the ideal answer if you want to improve customer service, improve communication, or elevate your brand.

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