.SupportFeatureDetail-module__z6_ERG__detail{width:100%;margin-top:8px;animation:.6s cubic-bezier(.22,1,.36,1) SupportFeatureDetail-module__z6_ERG__detailFade}@keyframes SupportFeatureDetail-module__z6_ERG__detailFade{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.SupportFeatureDetail-module__z6_ERG__detailTop{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:24px;margin-bottom:28px;animation:.75s cubic-bezier(.22,1,.36,1) both SupportFeatureDetail-module__z6_ERG__topBarIn;display:flex}.SupportFeatureDetail-module__z6_ERG__detailTopLeft{flex:1;min-width:min(100%,420px)}.SupportFeatureDetail-module__z6_ERG__backBtn{cursor:pointer;color:#3b82f6;background:0 0;border:none;align-items:center;gap:8px;padding:0 0 16px;font-family:Manrope,sans-serif;font-size:.9375rem;font-weight:600;transition:color .2s;display:inline-flex}.SupportFeatureDetail-module__z6_ERG__backBtn:hover{color:#60a5fa}.SupportFeatureDetail-module__z6_ERG__backIcon{display:inline-flex}.SupportFeatureDetail-module__z6_ERG__detailTitle{color:#fff;margin:0 0 10px;font-family:Sora,sans-serif;font-size:clamp(1.5rem,3vw,2rem);font-weight:700;line-height:1.2}.SupportFeatureDetail-module__z6_ERG__detailSubtitle{color:#94a3b8;max-width:720px;margin:0;font-family:Manrope,sans-serif;font-size:.9375rem;line-height:1.55}.SupportFeatureDetail-module__z6_ERG__detailTitle,.SupportFeatureDetail-module__z6_ERG__detailSubtitle,.SupportFeatureDetail-module__z6_ERG__panelTitle,.SupportFeatureDetail-module__z6_ERG__queueName,.SupportFeatureDetail-module__z6_ERG__queueTime,.SupportFeatureDetail-module__z6_ERG__queuePreview,.SupportFeatureDetail-module__z6_ERG__queueMeta,.SupportFeatureDetail-module__z6_ERG__chatUserName,.SupportFeatureDetail-module__z6_ERG__chatAssigned,.SupportFeatureDetail-module__z6_ERG__bubble p,.SupportFeatureDetail-module__z6_ERG__msgTime,.SupportFeatureDetail-module__z6_ERG__customerHeading,.SupportFeatureDetail-module__z6_ERG__customerName,.SupportFeatureDetail-module__z6_ERG__customerMuted,.SupportFeatureDetail-module__z6_ERG__metaRow dt,.SupportFeatureDetail-module__z6_ERG__metaRow dd,.SupportFeatureDetail-module__z6_ERG__pill,.SupportFeatureDetail-module__z6_ERG__agentStatus,.SupportFeatureDetail-module__z6_ERG__profileName{cursor:text}.SupportFeatureDetail-module__z6_ERG__detailTopRight{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.SupportFeatureDetail-module__z6_ERG__searchWrap{background:#0a1128;border:1px solid #94a3b833;border-radius:10px;align-items:center;gap:10px;min-width:200px;max-width:280px;padding:0 12px;display:flex}.SupportFeatureDetail-module__z6_ERG__searchIcon{color:#64748b;flex-shrink:0;display:flex}.SupportFeatureDetail-module__z6_ERG__searchIcon svg{width:18px;height:18px}.SupportFeatureDetail-module__z6_ERG__searchInput{color:#e2e8f0;background:0 0;border:none;outline:none;flex:1;min-width:0;padding:10px 0;font-size:.875rem}.SupportFeatureDetail-module__z6_ERG__searchInput::placeholder{color:#64748b}.SupportFeatureDetail-module__z6_ERG__iconBtn{color:#94a3b8;cursor:default;background:#0a1128;border:1px solid #94a3b833;border-radius:10px;justify-content:center;align-items:center;width:44px;height:44px;transition:background .2s,color .2s;display:flex;position:relative}.SupportFeatureDetail-module__z6_ERG__iconBtn:hover{color:#e2e8f0;background:#111c33}.SupportFeatureDetail-module__z6_ERG__iconBtn svg{width:20px;height:20px}.SupportFeatureDetail-module__z6_ERG__notifDot{background:#ef4444;border:2px solid #0a1128;border-radius:50%;width:8px;height:8px;position:absolute;top:10px;right:10px}.SupportFeatureDetail-module__z6_ERG__profileBtn{color:#e2e8f0;cursor:default;background:#0a1128;border:1px solid #94a3b833;border-radius:10px;align-items:center;gap:10px;padding:6px 12px 6px 6px;font-family:Manrope,sans-serif;font-size:.875rem;font-weight:500;transition:background .2s;display:flex}.SupportFeatureDetail-module__z6_ERG__profileBtn:hover{background:#111c33}.SupportFeatureDetail-module__z6_ERG__profileAvatar{color:#fff;background:linear-gradient(135deg,#3b82f6,#2563eb);border-radius:50%;justify-content:center;align-items:center;width:32px;height:32px;font-size:.875rem;font-weight:700;display:flex}.SupportFeatureDetail-module__z6_ERG__chevron{color:#94a3b8;width:16px;height:16px}.SupportFeatureDetail-module__z6_ERG__profileName{color:#f1f5f9}.SupportFeatureDetail-module__z6_ERG__detailGrid{-webkit-user-select:none;user-select:none;grid-template-columns:minmax(0,1fr) minmax(0,1.15fr) minmax(0,.9fr);align-items:stretch;gap:20px;display:grid}.SupportFeatureDetail-module__z6_ERG__detailGrid button,.SupportFeatureDetail-module__z6_ERG__detailGrid input,.SupportFeatureDetail-module__z6_ERG__detailGrid a{pointer-events:none;cursor:default}.SupportFeatureDetail-module__z6_ERG__panel{opacity:0;background:#0a1128;border:1px solid #94a3b81f;border-radius:14px;flex-direction:column;min-height:480px;padding:20px 18px;transition:border-color .35s,box-shadow .35s,transform .35s;animation:.9s cubic-bezier(.22,1,.36,1) forwards SupportFeatureDetail-module__z6_ERG__panelIn;display:flex;transform:translateY(18px)}.SupportFeatureDetail-module__z6_ERG__panel:first-child{animation-delay:.16s}.SupportFeatureDetail-module__z6_ERG__panel:nth-child(2){animation-delay:.32s}.SupportFeatureDetail-module__z6_ERG__panel:nth-child(3){animation-delay:.48s}.SupportFeatureDetail-module__z6_ERG__panel:hover{box-shadow:none;border-color:#94a3b81f;transform:none}.SupportFeatureDetail-module__z6_ERG__panelChat{padding-bottom:16px}.SupportFeatureDetail-module__z6_ERG__panelHead{margin-bottom:12px}.SupportFeatureDetail-module__z6_ERG__panelTitle{color:#fff;align-items:center;gap:10px;margin:0;font-family:Sora,sans-serif;font-size:1.05rem;font-weight:600;display:flex}.SupportFeatureDetail-module__z6_ERG__badgeRed{color:#fff;background:#dc2626;border-radius:999px;justify-content:center;align-items:center;min-width:24px;height:24px;padding:0 7px;font-size:.75rem;font-weight:700;display:inline-flex}.SupportFeatureDetail-module__z6_ERG__badgePurple{color:#fff;background:#7c3aed;border-radius:999px;justify-content:center;align-items:center;min-width:24px;height:24px;padding:0 7px;font-size:.75rem;font-weight:700;display:inline-flex}.SupportFeatureDetail-module__z6_ERG__badgeGreen{color:#fff;background:#16a34a;border-radius:999px;justify-content:center;align-items:center;min-width:24px;height:24px;padding:0 7px;font-size:.75rem;font-weight:700;display:inline-flex}.SupportFeatureDetail-module__z6_ERG__tabs{border-bottom:1px solid #94a3b826;gap:4px;margin:0 -4px 14px;padding:0 4px;display:flex}.SupportFeatureDetail-module__z6_ERG__tab{color:#94a3b8;cursor:default;background:0 0;border:none;border-bottom:2px solid #0000;flex:1;min-width:0;margin-bottom:-1px;padding:10px 6px 12px;font-family:Manrope,sans-serif;font-size:.8rem;font-weight:500;transition:color .2s,border-color .2s}.SupportFeatureDetail-module__z6_ERG__tab:hover{color:#94a3b8}.SupportFeatureDetail-module__z6_ERG__tabActive{color:#3b82f6;border-bottom-color:#3b82f6;font-weight:600}.SupportFeatureDetail-module__z6_ERG__queueList{flex-direction:column;flex:1;gap:8px;margin:0;padding:0;list-style:none;display:flex}.SupportFeatureDetail-module__z6_ERG__queueItem{cursor:default;opacity:0;background:#0f172a80;border:1px solid #0000;border-radius:10px;gap:12px;padding:12px 10px;transition:background .2s;animation:.75s cubic-bezier(.22,1,.36,1) forwards SupportFeatureDetail-module__z6_ERG__queueItemIn;display:flex;position:relative;transform:translate(-10px)}.SupportFeatureDetail-module__z6_ERG__queueItem:first-child{animation-delay:.55s}.SupportFeatureDetail-module__z6_ERG__queueItem:nth-child(2){animation-delay:.68s}.SupportFeatureDetail-module__z6_ERG__queueItem:nth-child(3){animation-delay:.81s}.SupportFeatureDetail-module__z6_ERG__queueItem:hover{background:#0f172a80}.SupportFeatureDetail-module__z6_ERG__queueItemActive{background:#3b82f614;border-color:#3b82f633}.SupportFeatureDetail-module__z6_ERG__queueItemActiveGreen{background:#22c55e1a;border-color:#22c55e59}.SupportFeatureDetail-module__z6_ERG__queueBar{background:#3b82f6;border-radius:0 4px 4px 0;width:4px;position:absolute;top:10px;bottom:10px;left:0}.SupportFeatureDetail-module__z6_ERG__queueBarGreen{background:#22c55e}.SupportFeatureDetail-module__z6_ERG__queueAvatar{color:#fff;background:linear-gradient(135deg,#6366f1,#4f46e5);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;font-size:.7rem;font-weight:700;display:flex}.SupportFeatureDetail-module__z6_ERG__avatarIconImage{object-fit:contain;width:22px;height:22px;display:block}.SupportFeatureDetail-module__z6_ERG__avatarWhatsApp{background:linear-gradient(135deg,#22c55e,#16a34a)}.SupportFeatureDetail-module__z6_ERG__avatarInstagram{background:linear-gradient(135deg,#f97316,#a855f7)}.SupportFeatureDetail-module__z6_ERG__avatarWeb{background:linear-gradient(135deg,#60a5fa,#3b82f6)}.SupportFeatureDetail-module__z6_ERG__queueBody{flex:1;min-width:0}.SupportFeatureDetail-module__z6_ERG__queueRow{justify-content:space-between;align-items:baseline;gap:8px;margin-bottom:4px;display:flex}.SupportFeatureDetail-module__z6_ERG__queueName{color:#f8fafc;font-family:Sora,sans-serif;font-size:.875rem;font-weight:600}.SupportFeatureDetail-module__z6_ERG__queueTime{color:#64748b;flex-shrink:0;font-size:.75rem}.SupportFeatureDetail-module__z6_ERG__queuePreview{color:#94a3b8;-webkit-line-clamp:2;line-clamp:2;-webkit-box-orient:vertical;margin:0 0 8px;font-size:.78rem;line-height:1.4;display:-webkit-box;overflow:hidden}.SupportFeatureDetail-module__z6_ERG__queueMeta{color:#7b93ba;margin:0 0 4px;font-size:.76rem}.SupportFeatureDetail-module__z6_ERG__pill{text-transform:uppercase;letter-spacing:.03em;border-radius:6px;align-items:center;gap:4px;padding:3px 8px;font-size:.65rem;font-weight:700;display:inline-flex}.SupportFeatureDetail-module__z6_ERG__pillUrgent{color:#fff;background:#dc2626}.SupportFeatureDetail-module__z6_ERG__pillNew{color:#ecfdf5;background:#16a34a}.SupportFeatureDetail-module__z6_ERG__pillHigh{color:#fbbf24;background:#1e293b;border:1px solid #fbbf2459}.SupportFeatureDetail-module__z6_ERG__diamond{background:#fbbf24;width:6px;height:6px;transform:rotate(45deg)}.SupportFeatureDetail-module__z6_ERG__pillMedium{color:#93c5fd;background:#3b82f640}.SupportFeatureDetail-module__z6_ERG__pillAssigned{color:#fbbf24;background:#fbbf242e;border:1px solid #fbbf2459}.SupportFeatureDetail-module__z6_ERG__queueFootRow{justify-content:space-between;align-items:center;gap:8px;display:flex}.SupportFeatureDetail-module__z6_ERG__agentStatus{color:#93a8c8;align-items:center;gap:5px;font-size:.72rem;display:inline-flex}.SupportFeatureDetail-module__z6_ERG__viewAll{color:#3b82f6;cursor:default;background:0 0;border:none;align-self:flex-start;margin-top:16px;padding:8px 0 0;font-family:Manrope,sans-serif;font-size:.875rem;font-weight:600}.SupportFeatureDetail-module__z6_ERG__viewAll:hover{color:#3b82f6}.SupportFeatureDetail-module__z6_ERG__chatHeader{border-bottom:1px solid #94a3b81f;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:16px;padding-bottom:16px;display:flex}.SupportFeatureDetail-module__z6_ERG__chatHeaderMain{align-items:flex-start;gap:12px;display:flex}.SupportFeatureDetail-module__z6_ERG__chatAvatarLarge{color:#fff;background:linear-gradient(135deg,#6366f1,#4f46e5);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:44px;height:44px;font-size:.8rem;font-weight:700;display:flex}.SupportFeatureDetail-module__z6_ERG__chatNameRow{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:6px;display:flex}.SupportFeatureDetail-module__z6_ERG__chatUserName{color:#fff;font-family:Sora,sans-serif;font-size:1rem;font-weight:600}.SupportFeatureDetail-module__z6_ERG__chatAssigned{color:#94a3b8;align-items:center;gap:6px;margin:0;font-size:.8rem;display:flex}.SupportFeatureDetail-module__z6_ERG__dotGreen{background:#22c55e;border-radius:50%;flex-shrink:0;width:8px;height:8px}.SupportFeatureDetail-module__z6_ERG__chatHeaderActions{gap:4px;display:flex}.SupportFeatureDetail-module__z6_ERG__iconBtnGhost{color:#94a3b8;cursor:default;background:0 0;border:none;border-radius:8px;justify-content:center;align-items:center;width:38px;height:38px;transition:background .2s,color .2s;display:flex}.SupportFeatureDetail-module__z6_ERG__iconBtnGhost:hover{color:#94a3b8;background:0 0}.SupportFeatureDetail-module__z6_ERG__chatScroll{flex-direction:column;flex:1;gap:14px;min-height:0;max-height:none;margin-bottom:16px;padding-right:4px;display:flex;overflow-y:visible}.SupportFeatureDetail-module__z6_ERG__msgRow{opacity:0;justify-content:flex-start;animation:.7s cubic-bezier(.22,1,.36,1) forwards SupportFeatureDetail-module__z6_ERG__msgRowIn;display:flex;transform:translateY(8px)}.SupportFeatureDetail-module__z6_ERG__chatScroll .SupportFeatureDetail-module__z6_ERG__msgRow:first-child{animation-delay:.72s}.SupportFeatureDetail-module__z6_ERG__chatScroll .SupportFeatureDetail-module__z6_ERG__msgRow:nth-child(2){animation-delay:.9s}.SupportFeatureDetail-module__z6_ERG__chatScroll .SupportFeatureDetail-module__z6_ERG__msgRow:nth-child(3){animation-delay:1.08s}.SupportFeatureDetail-module__z6_ERG__msgRowOut{justify-content:flex-end}.SupportFeatureDetail-module__z6_ERG__bubble{border-radius:12px;max-width:88%;padding:10px 14px;position:relative}.SupportFeatureDetail-module__z6_ERG__bubble p{margin:0 0 6px;font-size:.875rem;line-height:1.45}.SupportFeatureDetail-module__z6_ERG__bubbleIn{color:#e2e8f0;background:#1e293b;border-bottom-left-radius:4px}.SupportFeatureDetail-module__z6_ERG__bubbleOut{color:#fff;background:#2563eb;border-bottom-right-radius:4px}.SupportFeatureDetail-module__z6_ERG__bubbleOutGreen{background:#15803d}.SupportFeatureDetail-module__z6_ERG__msgTime{opacity:.85;font-size:.65rem}.SupportFeatureDetail-module__z6_ERG__checkMarks{opacity:.9;font-size:.75rem}.SupportFeatureDetail-module__z6_ERG__compose{background:#050a14;border:1px solid #94a3b826;border-radius:12px;align-items:center;gap:8px;padding:10px 12px;display:flex}.SupportFeatureDetail-module__z6_ERG__composeInput{color:#e2e8f0;cursor:default;caret-color:#0000;background:0 0;border:none;outline:none;flex:1;min-width:0;padding:6px 4px;font-size:.875rem}.SupportFeatureDetail-module__z6_ERG__composeInput::placeholder{color:#64748b}.SupportFeatureDetail-module__z6_ERG__composeActions{align-items:center;gap:4px;display:flex}.SupportFeatureDetail-module__z6_ERG__sendBtn{color:#fff;cursor:default;background:#3b82f6;border:none;border-radius:10px;justify-content:center;align-items:center;width:42px;height:42px;transition:background .2s;display:flex}.SupportFeatureDetail-module__z6_ERG__sendBtn:hover{background:#3b82f6;transform:none}.SupportFeatureDetail-module__z6_ERG__sendBtnGreen,.SupportFeatureDetail-module__z6_ERG__sendBtnGreen:hover{background:#22c55e}.SupportFeatureDetail-module__z6_ERG__sendBtn svg{width:18px;height:18px}.SupportFeatureDetail-module__z6_ERG__customerHeading{color:#fff;margin:0 0 16px;font-family:Sora,sans-serif;font-size:1.05rem;font-weight:600}.SupportFeatureDetail-module__z6_ERG__customerCard{border-bottom:1px solid #94a3b81f;margin-bottom:16px;padding-bottom:16px}.SupportFeatureDetail-module__z6_ERG__customerName{color:#fff;margin:0 0 8px;font-family:Sora,sans-serif;font-size:1rem;font-weight:700}.SupportFeatureDetail-module__z6_ERG__customerMuted{color:#94a3b8;margin:0 0 4px;font-size:.875rem}.SupportFeatureDetail-module__z6_ERG__metaList{flex-direction:column;gap:14px;margin:0;display:flex}.SupportFeatureDetail-module__z6_ERG__metaRow{opacity:0;justify-content:space-between;align-items:baseline;gap:12px;font-size:.875rem;animation:.6s cubic-bezier(.22,1,.36,1) forwards SupportFeatureDetail-module__z6_ERG__metaRowIn;display:flex;transform:translateY(6px)}.SupportFeatureDetail-module__z6_ERG__metaRow:first-child{animation-delay:.9s}.SupportFeatureDetail-module__z6_ERG__metaRow:nth-child(2){animation-delay:1.02s}.SupportFeatureDetail-module__z6_ERG__metaRow:nth-child(3){animation-delay:1.14s}.SupportFeatureDetail-module__z6_ERG__metaRow:nth-child(4){animation-delay:1.26s}.SupportFeatureDetail-module__z6_ERG__metaRow dt{color:#64748b;margin:0;font-weight:500}.SupportFeatureDetail-module__z6_ERG__metaRow dd{color:#e2e8f0;text-align:right;margin:0;font-weight:600}.SupportFeatureDetail-module__z6_ERG__priorityUrgent{color:#f87171;font-weight:700}.SupportFeatureDetail-module__z6_ERG__priorityMedium{color:#fbbf24;font-weight:700}.SupportFeatureDetail-module__z6_ERG__assignedAgentGreen{font-weight:700;color:#22c55e!important}@keyframes SupportFeatureDetail-module__z6_ERG__topBarIn{0%{opacity:0;filter:blur(2px);transform:translateY(14px)}to{opacity:1;filter:blur();transform:translateY(0)}}@keyframes SupportFeatureDetail-module__z6_ERG__panelIn{0%{opacity:0;filter:blur(3px);transform:translateY(24px)scale(.98)}to{opacity:1;filter:blur();transform:translateY(0)scale(1)}}@keyframes SupportFeatureDetail-module__z6_ERG__queueItemIn{0%{opacity:0;filter:blur(2px);transform:translate(-14px)}to{opacity:1;filter:blur();transform:translate(0)}}@keyframes SupportFeatureDetail-module__z6_ERG__msgRowIn{0%{opacity:0;filter:blur(1px);transform:translateY(10px)scale(.99)}to{opacity:1;filter:blur();transform:translateY(0)scale(1)}}@keyframes SupportFeatureDetail-module__z6_ERG__metaRowIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@media (max-width:1100px){.SupportFeatureDetail-module__z6_ERG__detailGrid{grid-template-columns:1fr}.SupportFeatureDetail-module__z6_ERG__panel{min-height:auto}.SupportFeatureDetail-module__z6_ERG__chatScroll{max-height:none}}@media (max-width:640px){.SupportFeatureDetail-module__z6_ERG__detailTop{flex-direction:column}.SupportFeatureDetail-module__z6_ERG__detailTopRight{width:100%}.SupportFeatureDetail-module__z6_ERG__searchWrap{flex:1;max-width:none}.SupportFeatureDetail-module__z6_ERG__tabs{flex-wrap:wrap}.SupportFeatureDetail-module__z6_ERG__tab{flex:auto}}@media (prefers-reduced-motion:reduce){.SupportFeatureDetail-module__z6_ERG__detail{animation:none}.SupportFeatureDetail-module__z6_ERG__detailTop,.SupportFeatureDetail-module__z6_ERG__panel,.SupportFeatureDetail-module__z6_ERG__queueItem,.SupportFeatureDetail-module__z6_ERG__msgRow,.SupportFeatureDetail-module__z6_ERG__metaRow{opacity:1;animation:none;transform:none}}
.page-module__qiAViG__pageShell{background:#050a18;padding:116px 2rem 84px}.page-module__qiAViG__content{width:100%;max-width:1420px;margin:0 auto;padding:0 1.5rem}@media (max-width:768px){.page-module__qiAViG__pageShell{padding:92px 1rem 64px}.page-module__qiAViG__content{padding:0 .5rem}}